Customer Experience

Customer experience is our goal.
Whether in-store or online, we make sure your customers will get the best of your business.

Customer

Make your order easily through counter, QR ordering or even online catalogue.

Cashier

There will be less room for errors when you log orders for your customers.

Store Manager

As every data are capture on our system, you’ll be able to manage and troubleshoot orders with more ease.

How Zeoniq delivers positive customer experience

01.

Digital Ordering

With Zeoniq POS, you can do both online & offline sales at one place. On top of in-store sales, online orders will be captured automatically on our POS system.

02.

Loyalty Program

Personalized marketing makes your customers feel more valued and appreciated.

03.

Reservation Management

We are also able to manage customer reservations through our solutions. Instead of relying on phone calls, now your customers are able to make reservations through their fingertips.

04.

Queue Display

Real-time queue updates minimizes uncertainties when customer waiting for their order. Clear display with prompts allows customers to know when their orders will be ready.

05.

Gamification

Our solution also includes some elements of gamification to make the queue less boring.

06.

Rate & Review

If your customers have any feedback about your business, they’re able to do so through the ordering system. This will help both you and your business.

One front end running on multiple platforms (Windows, iOS, Android) for cashier, waiter, kiosk, and self-order.

Zeoniq's latest lightweight app enables merchants to effortlessly place orders and process payments on the go.

Place QR order without waiting for waiter when you dine-in and pick-up. Not in store? Place delivery order, sit back and wait for order to arrive.

No more missing slips in the kitchen. Prepare food over screen, and when the order is ready, call the number for the customer to collect.

Comprehensive backend for inventory management, analytics and ownership control.

Monitor your business operations from anywhere efficiently on a real-time dashboard.

Reward your customer with loyalty and attract them to return.

Streamline restaurant operations by integrating delivery platforms to efficiently manage menus, orders, and stock.

Blog

Insights

Got something in mind? Schedule a free consultation with our team!